Truecover is a health data exchange platform that allows users to securely exchange information with ease. It offers a centralized platform for patients, healthcare providers, and insurance companies to store and exchange health information. The platform is designed to streamline the flow of information between all parties, reducing the risk of errors and improving overall patient outcomes.
It is a cutting-edge health data exchange platform designed to revolutionize the way personal health information is shared and accessed. The platform provides users with a secure and seamless solution for exchanging their health information with medical providers, insurance companies, and other relevant parties. By connecting users to their medical records, Truecover empowers them to have greater control over their health information and make informed decisions regarding their healthcare.
Integration Issues: The challenge for TrueCover is to integrate the data and systems of all parties involved, such as hospitals, insurance companies, and brokers, into a single platform. This requires the standardization of data formats, protocols and communication methods, which is a complex process.
Automating the System: TrueCover needed to manage the complexity of the operations of multiple parties and ensure that the platform functions smoothly, without downtime or errors. This requires a well-designed and tested platform that is capable of handling large volumes of data and transactions.
Different Business Models: The platform must accommodate the varying business models and processes of the different parties involved, such as insurance companies and brokers, who operate differently and have different requirements. This requires flexibility in the platform design and a collaborative approach to integrating their systems.
The client’s main requirement was to manage the platform securely.
Manage the platform in such a way that multiple requests can be handled.
Managing all the three portals that includes:
In addition, third-party integrations were to be implemented and new APIs were to be developed based on requirements.
Data Security was a major concern, and measures had to be taken to protect sensitive personal and financial information of patients from unauthorized access, theft, or loss. This required the implementation of robust security measures and strict data privacy policies.
Jenkins (for building project RC’s)
AWS (services like s3 bucket, code commit)
By digitizing and automating its processes, Lucent Innovation helped the insurance platform TrueCover make major improvements to its business operations. Following are the results of the partnership between TrueCover and Lucent Innovation:
In conclusion, TrueCover and Lucent Innovation's partnership produced a more effective, dependable, and user-friendly insurance platform that offered clients more and increased its market competitiveness.
TrueCover chose Lucent Innovation as its solution provider for several reasons, including:
Expertise: Lucent Innovation has a proven track record of delivering successful digital transformation projects for insurance companies, demonstrating its expertise in the industry.
Tailored Approach: Lucent Innovation took a tailored approach to understanding True Cover's specific requirements and challenges, enabling it to deliver a customized solution that met its unique needs.
Integration Experience: Lucent Innovation has extensive experience in integrating different systems and applications, making it well-equipped to handle the complex integration challenges faced by TrueCover.
Innovative Technology: Lucent Innovation used innovative technology and approaches to automate and digitize the insurance platform, delivering a solution that was both cutting-edge and effective.
Strong Partnership: Lucent Innovation established a strong partnership with TrueCover, working closely with its team to understand its healthcare solution needs and ensure that the solution delivered met its expectations.
Lucent Innovation has helped TrueCover streamline the flow of information and improved outcomes on their centralized platform. Trust in our expertise to overcome multiple challenges and perform successful integrations, ensuring complete data security.
Yaani PatelJuly 22, 2022
Ashish Kasama & Vedika PandeySep 14, 2022