Ongoing Support

Regardless of whether we developed your website or application, our experts are fully equipped to handle any maintenance & support request you have. From meeting tight deadlines to scheduled maintenance or emergency support, we are here when you need us.

What we do

On-Going Maintenance

We review your updated website roadmap via ongoing meetings. We prepare a report listing prioritized recommendations and review in partnership with you, including discussing marketing objectives which will constantly be updated.

Performance Optimization

We understand the significance of monitoring, managing, and maintaining your Shopify store on a day-to-day basis. Our ongoing maintenance services take care of the smooth running of your store, managing issues at the ground level as well as optimizing its performance in all ways.

Maintenance & Security

Ensure that your site remains secure, up-to-date and functional with regular maintenance and security support. We offer a full range of maintenance and security services including security monitoring, maintenance upkeep, automatic backups, 24/7 emergency support, security audits, security updates, site audits, performance monitoring, performance tuning, and much more.

Let's talk

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Customer Testimonials

""We contracted Lucent Innovation to build a very simple but very clear Shopifi website for our brand www.natra.co.uk. They delivered exactly what we asked for on budge and on time. We would use again and have used again."

Natrastore 

" Great communication, really high quality work and great value, cannot fault! Will be using again without doubt."

Lovimals

" I had a cart issue that I had 3 different developers work on and couldn't figure out. I was super impressed how quickly they came up with a solution for me and very reasonably priced!! So happy I found him!!"

Military Hippie

 

" Great service and always goes the extra mile.Tasks I thought were going to be difficult in moving from magneto they made look easy.Top partner and hope to carry on working with team for a long time"

Trunki 

" Great communication, really high quality work and great value, cannot fault! Will be using again without doubt."

Lovimals

" Great service and always goes the extra mile.Tasks I thought were going to be difficult in moving from magneto they made look easy.Top partner and hope to carry on working with team for a long time."

Trunki 

""We contracted Lucent Innovation to build a very simple but very clear Shopifi website for our brand www.natra.co.uk. They delivered exactly what we asked for on budge and on time. We would use again and have used again."

Natrastore 

" I had a cart issue that I had 3 different developers work on and couldn't figure out. I was super impressed how quickly they came up with a solution for me and very reasonably priced!! So happy I found him!!"

Military Hippie

 

" Great communication, really high quality work and great value, cannot fault! Will be using again without doubt."

Lovimals

" Great service and always goes the extra mile.Tasks I thought were going to be difficult in moving from magneto they made look easy.Top partner and hope to carry on working with team for a long time."

Trunki 

""We contracted Lucent Innovation to build a very simple but very clear Shopifi website for our brand www.natra.co.uk. They delivered exactly what we asked for on budge and on time. We would use again and have used again."

Natrastore 

 

" I had a cart issue that I had 3 different developers work on and couldn't figure out. I was super impressed how quickly they came up with a solution for me and very reasonably priced!! So happy I found him!!"

Military Hippie

" Great communication, really high quality work and great value, cannot fault! Will be using again without doubt."

Lovimals

" Great service and always goes the extra mile.Tasks I thought were going to be difficult in moving from magneto they made look easy.Top partner and hope to carry on working with team for a long time."

Trunki